HELP-ASSISTANCE-CAMERON-HIGHLANDS

Help & Assistance in Cameron Highlands

CAMERON HIGHLANDS • HELP & EMERGENCY SERVICES

Help & Assistance in Cameron Highlands

A complete guide to emergency contacts, police, hospitals, clinics and assistance services available to visitors and residents across Cameron Highlands.

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EMERGENCY

999 for Police, Fire & Ambulance

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HOSPITAL

Hospital Cameron Highlands, Tanah Rata

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POLICE

Ibu Pejabat Polis Daerah Cameron Highlands

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Emergency Contacts

Save these numbers before you travel into highland areas.

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Emergency (All Services)

Dial 999 for police, fire brigade or ambulance anywhere in Malaysia. Available 24 hours.

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Hospital Cameron Highlands

Government hospital in Tanah Rata offering emergency and outpatient services. Tel: 05-491 1966.

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Fire & Rescue (Bomba)

Cameron Highlands Bomba station. Call 994 for fire emergencies or vehicle accident rescue.

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Tanah Rata Police

Main police station for Cameron Highlands. Tel: 05-491 1222. Open 24 hours for emergencies.

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Tourism Malaysia

For tourist-related assistance and complaints. Contact the Pahang Tourism office for guidance.

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Breakdown & Towing

Keep local towing service numbers saved before heading into remote highland roads.

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Clinics & Medical Services

Private clinics in Tanah Rata and Brinchang for non-emergency medical attention.

Clinic Hours

Most private clinics in Tanah Rata open 8:30am–5pm weekdays, with limited Saturday hours. Emergency cases go to the government hospital.

Travel Insurance

Strongly recommended for overseas visitors. Malaysian government hospital treatment is subsidised for locals but costs more for foreign nationals.

Altitude Effects

Some visitors experience mild headaches on first arrival at 1,500m. Rest, stay hydrated and avoid strenuous activity on your first day if affected.

Jabatan Kerajaan di Cameron Highlands

Jabatan Kerja Raya Cameron Highlands

The Jabatan Kerja Raya Cameron Highlands is mainly involved in the maintenance and development of infrastructure projects around the district. It is a government department which is under the purview of the Jabatan Kerja Raya Negeri Pahang. The main role of this department includes overseeing all the infrastructure and building-related projects of Cameron Highlands and the surroundings. As such, it plays the role of the implementation and technical consultancy agency on behalf of the government of Malaysia. This means that in Cameron Highlands, services involving the likes of project management, maintenance and construction related projects are undertaken by this department. The Jurutera Daerah (District Engineer) is stationed at this office to oversee any infrastructure development and issues related to the government. Besides that, it is involved in areas like roadworks, maintenance of bridges or sidewalks and all public areas which concern the safety and general wellbeing of the people of Cameron Highlands. Jabatan Kerja Raya Cameron Highlands, 39000 Cameron Highlands Pahang Darul Makmur Tel: 05 4911105 05 4915105 (F)

Jabatan Pendaftaran Negara Cameron Highlands

The Jabatan Pendaftaran Negara Cameron Highlands or National Registration Department, District of Cameron Highlands is the government agency involved in providing registration services for the locals in this area. Like all other NRD branches across the country, it is the main government agency responsible for all types of registration for the people which will then be contributed to the national database of records. The common services provided at the JPN Cameron Highlands include application for new identification card (MyKad), registration for birth, marriage, death records, divorce and adoption of children. Besides that, foreigners applying or renewing their citizenship can be carried out at the department as well.

This office is under the purview of the Ministry of Home Affairs which manages the national registration records through the National Registration Department’s branches nationwide. The branches are mostly involved in issuing of identification documents to the applicants in which this office is the Cameron Highlands’ branch. This is not limited only for MyKad but includes MyKid, Birth Certificates, Marriage Certificates, Death Certificates and any other related documents. Besides that, services that are provided at the office here include updating of personal details, modifying of records and handling of applications for special requests. No. 75A, Persiaran Camellia 4, Bandar Baru Juta Villa, 39000 Tanah Rata, Cameron Highlands, Telephone: 05-491 1466

Majlis Daerah Cameron Highlands

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The Majlis Daerah Cameron Highl

ands or Cameron Highlands District Council is the main authoritative body involved in the development of Cameron Highlands. Located in the town of Tanah Rata, this is the main government department which oversees the enforcement of laws, licensing of businesses and other activities and many other roles and responsibilities. This means that the MDCH has jurisdiction over most of the land area and the locals here in terms of taxation and other issues.

Besides that, MDCH is involved in initiatives and programmes to upgrade the standard of living among the people here, maintaining and upgrading of facilities, encourage physical development, maintaining and upgrading of health and general wellbeing, review and undertake rental rates of stalls and cultivate better cooperation and livelihood of the people in Cameron Highlands, among others. Meanwhile, the MDCH operates via several departments here that include planning, property management, building management and engineering, township and public health, treasury, landscaping, public communication, legal services, internal audit and is involved in the collection of fees for the golf course as well as in enforcement and administration, among others. On top of that, it is involved in the booking of halls and other properties which comes under the purview of the council. Cameron Highlands District Council P.O Box 66, 39000 Tanah Rata, Cameron Highlands, Pahang Tel: 05 4911455, 054911728 (Fax)

Pejabat Agama Islam Daerah Cameron Highlands

The Pejabat Agama Daerah Cameron Highlands is located in the town of Tanah Rata which is the main administrative centre of Cameron Highlands. The centre is under the purview of the Jabatan Agama Islam Pahang which is mainly involved in educating the general public and Malaysians about the teachings of Islam based on the Quran and Sunnah philosophies which is in line with the national proceedings and understanding. Known as the Cameron Highlands District’s Islamic Office, the department is responsible and fully involved in maintaining the teachings and doctrines of the Islamic religion and protecting it from abuse or any form of threat while spreading the religion among the people and community here. As such, this department plans and implements activities and events pertaining to creating better awareness among the people around Cameron Highlands on Islamic teachings as well as in development programmes for the community through seminars, education and others. Al Fadhil Qadhi Pejabat Agama Daerah Cameron Highlands 39000 Tanah Rata Pahang

Pejabat Kebajikan Masyarakat Daerah Cameron Highlands

Located in Annex Bunks building in Tanah Rata is the Pejabat Kebajikan Masyarakat Daerah Cameron Highlands. This department is mainly involved in promoting and improving the social welfare of the people of Cameron Highlands and the surrounding areas. As Malaysia has a thriving community of locals and Orang Asli, the programmes here are extremely helpful and beneficial into creating a positive, harmonious and peaceful environment.

This office reports to the Jabatan Kebajikan Masyarakat which collectively helps to develop the society through a positive attitude change and to increase the people’s ability to be more self-reliant and sufficient. The department helps in protecting certain groups that need rehabilitation through programmes and initiatives. Besides that, its objective includes creating a more caring society among Malaysians in respective areas and communities as well as using programmes like professional welfare and social development services to improve the likelihood and general wellbeing of the people. Pejabat Kebajikan Masyarakat Daerah Cameron Highlands, Bangunan Annex Bunks, 39000 Tanah Rata, Cameron Highlands, Pahang

Pejabat Kemajuan Orang Asli Cameron Highlands

The Pejabat Kemajuan Orang Asli Cameron Highlands is managed under the purview of the Jabatan Kemajuan Orang Asli Malaysia or the Department of Orang Asli Department. Generally, the department is involved in increasing the living quality and livelihood of the Orang Asli in the country. The office is located along Jalan Masjid in Tanah Rata where it plays a crucial role in these areas that can preserve the traditions and culture of the Orang Asli in Cameron Highlands.

As Cameron Highlands has a large community of Orang Asli, the office here is involved in undertaking all the relevant programmes and initiatives that can increase the income levels of this community thereby removing them from the poverty income lines. Besides that, the department helps to improve the infrastructure and social amenities for better convenience and safety of this group. Programmes and events are put in place to create more awareness and importance of preserving their livelihood and in developing the human capital among these people as well as maintaining better health as well. Pejabat Kemajuan Orang Asli Daerah (PKOAD) Cameron Highlands No.235, Jalan Masjid, 39000 Tanah Rata, Cameron Highlands, Pahang Darul Makmur.

Pejabat Kesihatan Cameron Highlands

Pejabat Kesihatan Cameron Highlands refer to the health department under the purview of the Ministry of Health Malaysia to serve the people of Cameron Highlands. Located in the town of Tanah Rata, it is situated at a pink-coloured building which can be easily spotted and seen from the main area here. At the Pejabat Kesihatan Cameron Highlands, people can enjoy basic medical treatment as well as any other information required for general health and wellbeing. Besides that, you can find most resources required where this is the office where the Pegawai Kesihatan Daerah or Regional Health Officer’s main centre is located. Pejabat Kesihatan Daerah Cameron Highlands Government Hospitals Tanah Rata, Pahang Tel: 05-491 1966 Klinik Pergigian Tanah Rata Klinik Masuk Terus Tel: 05-491 1141

Pejabat Pendidikan Daerah Cameron Highlands

The Pejabat Pendidikan Daerah Cameron Highlands is basically the Education department responsible for this sector for the Cameron Highlands region. The department’s office is located in Tanah Rata which is the main administrative town of the hill station. As Cameron Highlands has several schools which are catered for the children of the locals here, the Pejabat Pendidikan Daerah is very much involved in the smooth running of the institutions.

In fact, Cameron Highlands is home to 24 primary schools of which most of them are vernacular institutions and several secondary schools. This is where the department becomes the main liaison between the national Education Ministry and the schools. Information coming from the federal ministry will be channelled to the schools via the department accordingly. Besides that, this office is the place to go for any other issue pertaining to education which include application and appeals for school placement, examination registration, teaching and learning issues and others. Phone:05-491 1655

Pejabat Penerangan Daerah Cameron Highlands

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The Pejabat Penerangan Da

erah is given the role as the main liaison to explain and the information hub for the government of Malaysia. This is related to the philosophy, vision and the fundamentals of the nation where it functions as the main voice for any issues in these areas. In Cameron Highlands, this role is undertaken by the Pejabat Penerangan Daerah Cameron Highlands or the Cameron Highlands District Department of Information.

Besides that, the department is responsible to manage all feedback and issues as input to the respective ministry, departments or the government at large. Whether it is issues related to agriculture, plantation, tourism or transportation in Cameron Highlands, the department here plays a pivotal role as the government’s mouthpiece to ensure smooth and accurate dissemination of information, proper communication of news and updates as well as in preparation of material for the general public or specific target groups in the area.

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Address and contact

JKR 289, Jalan Besar 39000 Tanah Rata Telefon : 05-4911641 Fax : 05-4912010

Other Cameron Highlands Government departments:

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Ketua Polis Daerah

Ibu Pejabat Polis Daerah Cameron Highlands 39100 Brinchang Pahang Tel: 05 4911222, 05 4914852 (F)

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Al Fadhil Qadhi

Pejabat Agama Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911425 05 4914281(Fax)

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Pengarah Hospital Sultanah Hajjah Kalsom

39000 Tanah Rata Pahang Tel: 05 4913333 05 4915435(Fax)

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Pegawai Kesihatan Daerah Pejabat Kesihatan

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911966 05 4914355(Fax)

Visitor Highlights

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Pegawai Pergigian, Pejabat Pergigian Cameron Highlands

39000 Tanah Rata Pahang Tel: 05 4911141

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Pegawai Pelajaran Daerah Pejabat Pelajaran

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911655 05 4912382(Fax)

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Pegawai Pemerintah Slim Kem

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911611 05 4911717(Fax)

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Pegawai Jabatan Kemajuan Orang Asli

Pejabat JKOA Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911433 05 4915384(Fax)

What To Expect

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Pegawai Pertanian Pejabat Pertanian

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4901661 05 4901660(Fax)

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Penolong Pegawai Hutan Pejabat Hutan

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911384

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Pegawai Kebajikan Masyarakat Pejabat Kebajikan Masyarakat

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911866

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Pegawai Veterinar Pejabat Haiwan

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4912144 05 4915059(Fax)

Planning Notes

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Pegawai Penerangan Pejabat Penerangan

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911641 05 4912010(Fax)

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Pegawai Belia dan Sukan Pejabat Belia dan Sukan

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911601 05 4915696(Fax)

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Pegawai Pertanian Kuasa Usaha

Kompleks Pertanian 39000 Tanah Rata Pahang Tel: 05 4901100 05 4912004(Fax)

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Ketua Stesyen Meteorologi

Stesyen Meteorologi G.A.W 39000 Tanah Rata Pahang Tel: 05 4911622

Local Details

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Pengurus Cawangan Pengurusan Air Pahang

Daerah Cameron Highlands 39100 Brinchang Pahang Tel: 05 4901040 05 4901050(Fax)

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Pegawai Yang Menjaga Balai Bomba

Daerah Cameron Highlands 39100 Brinchang Pahang Tel: 05 4911003 05 4914044(Fax)

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Pegawai Perpaduan Pejabat Perpaduan

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4912284

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Pegawai RELA Pejabat RELA

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911677

Useful Tips

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Penyelia KEMAS Pejabat KEMAS

Daerah Cameron Highlands 39000 Tanah Rata Pahang Pegawai Pendaftaran No. 75A Persiaran Camellia 4 Bandar Baru Juta Villa 39000 Tanah Rata Pahang Tel: 05 4911466 05 4915535(Fax)

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Ketua Cawangan Jabatan Alam Sekitar

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4915343 05 4915323(Fax)

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Ketua Perpustakaan Perbadanan Perpustakaan Awam

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4901330 05 4901332(Fax)

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Pengurus Stesyen MARDI Ibu pejabat MARDI

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911255 05 4912170(Fax)

Visitor Highlights

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Pengurus FAMA Pejabat FAMA

Daerah Cameron Highlands 39100 Brinchang Pahang Tel: 05 4911311 05 4912085(Fax)

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Pengurus Besar Pejabat Lembaga Pertubuhan Peladang

Daerah Cameron Highlands 39100 Brinchang Pahang Tel: 05 4913187 05 4911236(Fax)

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Pengurus Cawangan Alam Flora Sdn Bhd

81B, Persiaran Camellia 4 39000 Tanah Rata Pahang Tel: 05 4915781 05 4915734(Fax)

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Ketua Pos Pejabat Pos (M) Berhad

39000 Tanah Rata Pahang Tel: 05 4911051

What To Expect

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Pengurus Stesyen Telekom

Ibu Pejabat Telekom (M) Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911511 05 4913292(Fax)

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Pengurus Cawangan

Tenaga Nasional Berhad Cameron Highlands B(G)-3-B(G)-11 Jalan Royal Lily Taman Royal Lily 39000 Tanah Rata, Pahang Tel: 05 4911177 05 4911444(Fax)

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Pengurus MARA

Pejabat MARA Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4913343

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Majistret Mahkamah

Daerah Cameron Highlands 39000 Tanah Rata Pahang Tel: 05 4911123

Kem Slim Cameron Highlands

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Kem Slim

refers to the Military Base which is under the purview of the Ministry of Defence of Malaysia. In Cameron Highlands, the base is located in Tanah Rata where it is home to the armed forces who are involved in maintaining peace and security around the region. As the main armed forces base here, people will usually notice troops who are living around the vicinity. Besides that, the troops here are involved in making patrols and are called upon for certain functions and events to maintain peace and for the safety of the local community here in Cameron Highlands.

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